1000 FIGURINES CUSTOMER SERVICE

Adams Rib Payment & Return Policies

We hope your shopping experience with us is a pleasant one!
Your credit card statement will show you as being billed by "1000 Figurines"
All prices are US dollars. We accept Visa, Discover, American Express and Master Card for all orders. We also accept payment by check & money order for US orders only. Allow at least 10 days additional shipping time if paying by check.

Orders from foreign countries must be paid for via PayPal. There will be a $1 shipping surcharge for orders outside our country/standard shipping zone.

Order Confirmation
All orders submitted online are immediately confirmed via email. You will be e-mailed an invoice of your purchase(s) - including your total. If you do not receive an email confirmation, then you have either typed in your email address on the order form incorrectly, or your spam filter is preventing the email from entering your INBOX.

Shipping
All orders are shipped by USPS or UPS. There is a base charge of $6.95 per order for shipping and handling plus insurance within the United States. This is estimated shipping. Actual shipping may be higher depending on the package being sent to you. We do not charge inflated shipping fees. No handling fees. Foreign orders accepted via Verified PayPal accounts only. In-stock items are shipped within 48 hours. Out of stock items or special order items take longer. (Special order items are non-returnable) International orders take an additional 5 to 14 working days depending on the country the order is going to. Our postal service no longer offers surface shipping, so all orders now go First Class or Priority, depending on the weight of the package.

CUSTOMER SERVICE - RETURN POLICY - DAMAGED ITEMS
Products must be in perfect condition (unless already damaged during shipment to you) and in original packaging. All returns must be placed within 14 days of receipt of purchase, and you must email us for return authorization at info@stallionstation.com We cannot accept or credit unauthorized returns. Shipping will not be refunded (unless it's a damaged item). Please allow 1-2 billing cycles for any credits to appear on your credit card statement. (If you paid by check, we will mail you a check within 1-2 weeks after receiving your return.) For your own protection, get delivery confirmation on any package that you send us. 1000 FIGURINES cannot credit you for any packages that we do not receive. Special order items, the large figurines, that are drop-shipped from another warehouse are non-returnable. Any items returned are subject to a 10 percent restocking fee, unless they are being returned due to damage. Shipping is not refundable unless returning damaged items. Any discrepencies or errors in your order or amount charged must be brought to our attention right after you receive your shipment. Failure to contact us right away might result in the error not being corrected. Damaged items must be reported immediately so that we can file a claim with the carrier, replace your item, or refund your payment.

Adams Rib
(952) 472-1438
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